11/23/2023 0 Comments Jcpenney mymoneyAdditionally, when returning a bed, there is a 20 percent restocking fee and an $85 pick-up fee. When buying a mattress, customers have 120 days from the day of delivery and have a receipt for the return. JCPenney's Return Window for Mattresses and Beds Additionally, furniture must be returned within 30 days of delivery with a receipt, with a 15 percent restocking fee and an $85 pick-up fee on all furniture. JCPenney's Electronics Return WindowĬonsumers have 30 days to return electronics and must have a receipt and all accompanying accessories and manuals. Returning these items may involve non-refundable delivery fees, surcharges, and a 15 percent restocking fee. Jewelry boxes and armoires must be returned within 30 days of delivery with the receipt. Fitness trackers and smartwatches must be returned, unworn, and with the receipt within ten days of purchase. JCPenney's Jewelry Return TimeframeĬustomers have 60 days to return fine jewelry and watch with a receipt however, if the watch appears worn or is missing any accompanying accessories, it will not be accepted for return. Some exceptions exist for jewelry, electronics, and household appliances, which are listed below. How Long Do You have to Return an Item to JCPenney?įor most items, JCPenney's return policy requires things to be returned within 30 or 60 days, depending upon the item. A valid ID is required for all returns and exchanges without a receipt.Īccording to the JCPenney website, they reserve the right to limit returns and exchanges, with or without a receipt, and the company monitors the returns through a third-party service. Returns made without a receipt will be exchanged for the same item or refunded however, the refund will be issued as a JCPenney Merchandise Return Voucher based on the item's lowest selling price within the previous 45 days. Returns with a receipt will be issued the same way the item was purchased, such as if payment were cash, credit card, JCPenney Gift Card, JCPenney Credit Card, etc., the refund would be issued to the customer using the same method of payment. The exceptions to the return policy include items that cannot be returned, such as face masks, body jewelry, ear-piercing kits, personalized items, gift cards, and special orders. There are few exceptions, but most things can be returned or exchanged within 60 days of the original purchase with a receipt. The JCPenney return policy allows for just about anything to be returned to the store, including items ordered from JCP.com. The total amount of merchandise returned to the store averages approximately $761 billion annually. According to CNBC, returns to retail establishments have increased an average of 16.6 percent in 2021, which was only 10.6 percent one year prior. How Do I Check my JCPenney order status?Īlmost everyone has made a return to a store at one point in their life and has an understanding of how the process goes.What's the JCPenney customer service phone number?.What items Cannot be Returned to JCPenney?.Is it possible to return an Online Purchase to a Physical Store?.Does JCPenney Accept Returns Without a Receipt?.Can I Return an Item to JCPenney without the box or original package?.How Long Do You have to Return an Item to JCPenney?.
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